Contact Us
We are here to help. Question about an order, a size, or a specific dress? Use the form below or email us directly.
support@marielane.com — we reply within 12 hours, 12:00 PM – 8:00 PM EST, seven days a week.
Before you write
- Tracking an order? The Track Your Order page is the fastest route.
- Returning something? Our Return & Refund Policy explains exactly what to do.
- Not sure on size? Tell us the style and your usual size and we will give you a straight answer.
Please include
Your order number, if you have one. It lets us answer in a single reply rather than asking you for it first.