Payment Policy

Marie Lane is dedicated to providing a smooth, secure, and dependable checkout experience. By completing a purchase on our website, you agree to the payment terms outlined below.

Accepted Payment Methods

We offer a range of secure and widely trusted payment options:

  • Credit & Debit Cards: Visa, Mastercard, and American Express
  • Digital Wallets: Shop Pay, Apple Pay, PayPal, and Google Pay

Currency & Pricing

Marie Lane operates for the Australian market. All prices displayed on our website are in Australian Dollars (AUD). Payments are processed in AUD, and any applicable taxes will be calculated at checkout based on your shipping address.

Payment Authorization & Order Processing

  • Full payment is required at checkout before an order can be confirmed.
  • Orders will not be prepared or shipped until payment authorization has been successfully received.
  • If a payment is declined, reversed, or cannot be verified, the order will not be processed.

Secure Transactions & Fraud Prevention

All payments are processed through secure, industry-standard SSL encryption and trusted payment gateways. Marie Lane does not store complete credit card numbers or sensitive payment information on our servers.

For security purposes, we may review, hold, or cancel orders that appear unusual, high-risk, or potentially fraudulent. In some cases, additional verification may be required before dispatch.

Refunds & Chargebacks

Approved refunds will be issued in AUD to the original payment method, in accordance with our Refund Policy.

If you believe there has been an error with your transaction, please contact our support team before initiating a chargeback. We are committed to resolving any concerns promptly and fairly. Unwarranted chargebacks may be formally disputed.

Contact & Business Information

Store Name: Marie Lane

Company Name: Jonathan Ramos LLC

Company Address: 9235 Downey Ave, Downey, California, 90240, United States

Warehouse Address: 12 Ashburton St, Chapel Hill QLD 4069, Australia

Email: support@marielane.com

Phone: +61 468 070 641

Contact: Contact Us

Customer Support Hours: Monday to Sunday | 9:00 AM – 6:00 PM AEST
We aim to respond to all inquiries within 24 hours.